Terms of Service

These Terms of Service govern your use of Second Chair, including the plugin software, the account portal at secondchair.studio, and any related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these terms.

Second Chair is operated by Connor Devine, trading as Second Chair, United Kingdom. Contact: connor@secondchair.studio

Second Chair is currently in beta. By accepting beta access you acknowledge that:

• The Service is provided for testing and evaluation purposes and may contain bugs, errors, or incomplete features.
• Features, pricing, and limits may change without notice during the beta period.
• Beta access may be revoked at any time at our discretion.
• We may ask you to complete feedback surveys as a condition of continued beta access.

You are responsible for maintaining the security of your account, including your licence key. You must not share your licence key with others or use it on more devices than permitted by your plan.

You must provide accurate information when registering and keep it up to date. You must be at least 16 years old to use the Service.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Reverse engineer, decompile, or attempt to extract the source code of the plugin software.
• Use automated scripts or bots to interact with the Service in an abusive manner.
• Attempt to circumvent usage limits, licence validation, or any security feature.
• Share, resell, or sublicense your access to the Service.
• Upload audio content that you do not have the right to analyse or that infringes third-party rights.

The Second Chair software, website, and all associated content are owned by or licensed to Second Chair. Nothing in these terms grants you any ownership of our intellectual property.

You retain full ownership of any audio you submit for analysis. We do not claim any rights to your music. Audio submitted to the Service is used solely to generate feedback and is not stored or used for any other purpose.

The feedback generated by Second Chair is produced by an AI model (Google Gemini) and is provided for informational and creative purposes only. It does not constitute professional audio engineering or mastering advice.

AI-generated feedback can be inaccurate, incomplete, or contextually inappropriate. You are solely responsible for any decisions you make based on feedback from the Service. We make no warranty that the feedback will be accurate, suitable for your needs, or free from error.

Your plan includes a monthly allocation of analyses. Unused analyses do not roll over to the next month. Additional top-up packs may be purchased where available.

We reserve the right to impose fair-use limits on any account that we reasonably believe is being used abusively, even where those limits are not explicitly set out in your plan.

Paid plans are billed monthly or annually in advance. All fees are stated inclusive of VAT where applicable. Payments are processed by Stripe.

We do not offer refunds except where required by law or at our sole discretion. If you cancel a paid plan, you retain access until the end of the current billing period.

We may change prices at any time. We will give at least 30 days notice of price changes to existing subscribers.

The Service is provided “as is” and “as available” without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected.

To the maximum extent permitted by law, Second Chair shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

Our total aggregate liability to you in respect of any losses arising under or in connection with these terms shall not exceed the amount you paid us in the 12 months preceding the claim, or £50, whichever is greater.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

You may stop using the Service at any time. We may suspend or terminate your access at any time if we reasonably believe you have violated these terms, or for any other reason on reasonable notice.

On termination, your licence key will be deactivated. Provisions of these terms that by their nature should survive termination will do so, including intellectual property, disclaimer, limitation of liability, and governing law.

We may update these Terms of Service at any time. We will notify active users of material changes by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.